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Shipping Policy

The following are answers to common questions we receive about processing and shipping times and tracking information.

Where does Shipping Cost?

We offer Free Shipping on orders over $50 and a $7 Flat rate for below $50 (USA only). If you are customer outside US the shipping rates is $15. Shipping is calculated at checkout.

Where do you ship to?

All over. Shipping times will vary depending where order is going. If you wish to take orders outside the USA, the shipping rate will be different and it’s automatically calculated by Shopify shipping rates internationally. Just add the items to your cart and select your country from the list to get a shipping price. To check more details about Shopify shipping rate please click this link https://www.shopify.com.ph/toolbox/shipping/calculator 

Where do you ship from?

Most products are shipped from the US. But we also have some fabulous products coming from Europe and China.

How long will it take to ship my order to me once processed?

Please allow 1 to 2 days after your order has been placed to process. Delivery time usually takes 3-5 business days based on your delivery location.

Will I get a tracking number?

To check on your order, please check your Shipping Confirmation Email It will provide you with a tracking number If you have any questions about your order please email us at support@myplanetyourplanet.com or contact us.

What if I made a mistake in my shipping address?

If you made a mistake in your shipping address, please contact us by e-mail as soon as possible and let us know the correct address since once the order has shipped changes cannot be made any longer. Please make sure your address is accurate and complete (including any apartment, condo and suite numbers). Thank you.

What about duties, import fees, and local taxes?

This will only apply to international orders. If you are a customer outside the USA . Please contact your country's customs office for information on your country's fees. For more information please check out https://www.simplyduty.com/import-calculator/  or e-mail support@myplanetyourplanet.com Thank You. MPYP

What is your return policy?

We want you to shop with confidence. If for any reason you are not satisfied with your order, we offer a  30-Day money back Guaranteed.